Across the U.S., public transportation systems are turning to new technology to improve how they connect with riders. From New York to Los Angeles, agencies are embracing QR codes to deliver real-time updates, navigation, and even promotions directly to commuters’ phones.

At Digiphy, we’ve built a single platform that empowers transit authorities to do all of this - and more. With API technology that connects directly to their internal systems.

What Digiphy Makes Possible for Transit Systems

1. Real-Time Service Updates
Delays, reroutes, and construction changes no longer require static posters and costly reprints. With Digiphy, QR codes link to live, dynamic pages and sites that can be updated instantly - keeping riders informed, reducing frustration, and building trust.

2. Navigation & Accessibility
A quick scan gives riders interactive maps, alternative routes, and accessibility details, ensuring every passenger can get where they need to go - without confusion.

3. Ticketing & Promotions
Transit agencies can connect Digiphy QR codes to ticketing systems, loyalty programs, or city-wide promotions, making it easier for riders to purchase, redeem, or discover offers - all from one scan.

4. Rider Feedback & Data Capture
Through Digiphy’s forms and surveys, agencies can collect rider feedback in seconds, capturing valuable first-party data to improve service quality and decision-making.

5. Safety & Emergency Alerts
QR codes can double as safety tools, giving riders direct access to emergency info, reporting systems, or real-time advisories.

Why Transit Agencies Choose Digiphy

Unlike standalone QR tools, Digiphy brings everything together in one seamless platform:

• Dynamic content management to change information instantly
  
  
• Branded, trackable experiences that build rider confidence
  
  
• Data insights & capture to collect customer data, measure engagement, and optimize communications
  
  
• Flexibility to serve multiple use cases - alerts, ticketing, feedback, marketing, rider engagement - without juggling different tools
  
  

Moving Public Transit Forward

Riders today expect information to be fast, mobile, and easy to access. By bridging the physical world of stations, buses, and signage with dynamic digital experiences, Digiphy helps public transit systems communicate clearly, operate more efficiently, and improve rider satisfaction.

As cities modernize, Digiphy is proud to power the next generation of rider engagement, turning every stop, sign, and seat into an opportunity for connection.

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